Accessibility Commitment for Man and Van London
Man and Van London is committed to providing an accessible online experience for all users, including disabled customers, carers, and partners. We want everyone to be able to find information about our man and van services in London, request quotes, and contact our team as independently as possible. This Accessibility Statement explains the steps we are taking to make our website more usable and accessible, and how you can contact us if you experience any barriers.
Accessibility Standards and WCAG 2.1 AA
Our aim is for the Man and Van London website to meet the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines provide a set of internationally recognised recommendations for making web content more accessible to people with a wide range of disabilities, including visual, hearing, physical, speech, cognitive, and neurological impairments.
We are working to ensure that new content and key functionality are developed with these guidelines in mind. Where full compliance is not yet possible, we are identifying specific issues, planning improvements, and prioritising changes based on user impact, especially for customers relying on assistive technologies.
Screen Reader Support
The Man and Van London website is designed to be compatible with common screen readers used on desktop, laptop, tablet, and mobile devices. We use meaningful headings, lists, and descriptive text to help screen reader users understand the structure of each page and move through our content efficiently.
Images that convey important information are being reviewed to include alternative text, so that customers using screen readers can understand the purpose of the image. Where images are purely decorative, we aim to ensure they are either ignored by assistive technology or marked in a way that does not add unnecessary noise for users.
Keyboard Navigation and Focus
We recognise that many users navigate websites using a keyboard instead of a mouse or touch screen. The Man and Van London website is being developed to support full keyboard navigation so that all interactive elements can be reached and used with standard keyboard commands such as Tab, Shift plus Tab, Enter, and the arrow keys.
We are also focusing on clear and visible focus indicators, so that users can see which button, link, or form field is currently selected. Our goal is to avoid keyboard traps, where users cannot move away from a particular element or section, and to ensure that key actions like submitting a quote request can be completed without using a mouse.
Text, Colour, and Layout
To support an accessible man and van London area service, we aim to use readable fonts, sufficient colour contrast, and clear layouts. Text is written in plain language where possible to help users quickly understand the services we offer, including local and long distance moves, packing, and loading support.
We are reviewing colour combinations, button styles, and form layouts to improve legibility and ease of use. Where text appears on images or coloured backgrounds, we are working to ensure that contrast meets WCAG 2.1 AA requirements.
Ongoing Accessibility Improvements
Accessibility is an ongoing process. We regularly review our site content, design, and features to identify areas where we can improve. When we introduce new features to support accessible man and van London services, we test them for compatibility with assistive technologies where feasible.
We welcome feedback from disabled customers, their families, and support workers to help shape our future accessibility roadmap and ensure that our services remain inclusive.
Contact for Accessibility Requests
If you experience any difficulty using the Man and Van London website, encounter content that is hard to access, or need information about our services in a different format, you can contact us using the contact form provided on our website. Please include details such as the page you were visiting, the nature of the problem, and any assistive technology you use, if you are comfortable sharing this.
We will review your request and aim to respond with practical support or an alternative way to access the information you need about our man and van services in London. Your feedback directly helps us improve our website for everyone.
